Frequently Asked Questions

FAQ

Kindly check the FAQs to get familiar with the functions of our platform. If you are not satisfied with the answers, then please call us on +880 1755-732210 or write to us at Soumis Bangladesh.com.bd between 09:00 AM - 09:00 PM every day to get our immediate help.

Question: Can I Order over the phone?

Answer: Yes, Our Careline number is +880 1755-732210, you can call us between 09:00 AM - 09:00 PM every day to place an order.

Question: Can I place an order via Facebook?

Answer: Yes, you can share your order list at our Facebook messenger within 09:00 AM - 09:00 PM every day. Our representative will help you to process the order. Our Facebook page link (https://www.facebook.com/soumisbd)

Question: How do I create my account on soumisbangladesh.com?

Answer: Simply click on Login/Signup and follow the prompts to set up a secure account.

Question: Can I place an order via Website?

Answer: Yes, you can share your order list at our website 24 Hours every day.

Question: How do I place an order on Soumis Bangladesh?

Answer: Shopping online is easy! Just follow these simple steps.

Question: How do I place an order on soumisbangladesh.com?

Answer: Shopping online is easy! Just follow these simple steps.

Step 1
Select your area (the location where your order will be delivered) first.

Step 2
You can browse through our site or use the search bar on the top to find your desired products.
Or you can browse via the product categories too that you can find on the left-hand menu.

Step 3
If you decide to purchase an item, add the item to your Shopping Cart by clicking the 'Add to Cart' button, continue shopping across our online store with the products you want.

Step 4
You can view the contents of your Shopping Cart any time by clicking the cart icon top-right corner of each page.
This will take you to the 'Cart Page' which lists all of the items you have chosen to purchase, as well as their total with the delivery cost separately.

If any special offers are available on your chosen items, the details of these will be displayed in your Shopping Cart.

Step 5
Now enter your delivery address details, your preferred delivery time, your delivery method, your method of payment. You can proceed to the ‘Checkout’ button if you have added all your required products.

Step 6
We will send you a confirmation SMS to confirm that we have received your order. Soumis Bangladesh representative will deliver your order at your home or office doorsteps.

Question: I want to change my contact details; how do I do this?

Answer: Log into your account, click on your name on the top right of any page and follow the prompts to manage your account.